Emerging-Markets

Jumpstart into Emerging Markets​

Enabling businesses to reduce time to hit the market considerably

Enablement offered by iSON to companies that want to do business in Africa.

Enabling businesses to reduce time to hit the market considerably

Enablement offered by iSON to companies that want to do business in Africa

Skills Enablement Services

iSON encourages established companies to engage in Africa by harnessing its localized resources and support to assist businesses in identifying and seizing opportunities and to engage with African Diaspora.

Managed Services and Operations

Enterprises today need to deal with technological advancements, advanced services adoption, and new business models which often leads to business complexity. In addition, high financial pressures and demand for operational efficiency and IT consolidation leads enterprises’ seek Managed Services model.

CONTACT CENTRE TECHNOLOGY SERVICES & OPERATIONS

We help contact centres to evolve from simple voice-based operations to technically sophisticated ones. We have transformed several contact centres in Africa, into fully integrated, context-based customer experience management centres to address the needs of the customer