• Responsible for maintenance and administration, enhancements, following change management policies, report capacity and availability, update the ticketing system
• Train and mentor junior administrators
• Maintains a roster for shift management
• Coordinate with Central team for any technical support and expected to participate in weekly Operational and Change management meetings
• Lead the team from transition to delivery and also work with Project Manager for Infrastructure projects and SI work
• Should engage in Continuous Improvement Projects or SIPs to improve productivity and SLAs.
• Responsible for Security and Risk Management compliance activities.
• Technical training sessions to associate and support team.
• Necessary upgrading of Core and Edge network equipment’s by following specific change management process etc. Providing the support to all Pop CSG Engineers.
• Switching: Layer2 switching, VLANs, InterVLAN routing, Multi protocol layer switching (MPLS). • Remote Access: Asynchronous dial-up, ISDN, Frame Relay, Leased lines.
• Responsible for Security and Risk Management compliance activities.
• Responsible for maintenance and administration, enhancements, following change management policies, report capacity and availability, update the ticketing system
• Train and mentor junior administrators
• Maintains a roster for shift management
• Coordinate with Central team for any technical support and expected to participate in weekly Operational and Change management meetings
• Lead the team from transition to delivery and also work with Project Manager for Infrastructure projects and SI work
• Should engage in Continuous Improvement Projects or SIPs to improve productivity and SLAs.
• Responsible for Security and Risk Management compliance activities.
• Technical training sessions to associate and support team.
• Necessary upgrading of Core and Edge network equipment’s by following specific change management process etc. Providing the support to all Pop CSG Engineers.
• Switching: Layer2 switching, VLANs, InterVLAN routing, Multi protocol layer switching (MPLS).
• Remote Access: Asynchronous dial-up, ISDN, Frame Relay, Leased lines.
• Responsible for Security and Risk Management compliance activities.