Experience the Future now

Experience the Future now

Enabling our clients to be closer to their customers through seamless digital experiences and new frontiers of process improvement.

Case Study

iSON Transforms IT Landscape For Leading Diversified Energy Group In Middle East

Incorporated in 1981, the Oil Corporation’s main objective was to coordinate activities associated with the oil exploration. Its entry into downstream operations was marked by the deregulation of the oil industry in 1994. They were looking for an ERP solution that would support both the functional and technical requirements. The idea was to
have an integrated solution that would cater to the requirements of financial, supply chain management, CRM, HR and wet stock management with their existing business intelligence and FACS systems.

Automation of customer On-boarding for improved market share

A leading telecommunication provider in the Middle East was after an integrated solution which would automate the
customer onboarding process. The objective was to provide greater customer experience with an eye on greater
market penetration. The solution should seamlessly integrate with the mobile platform and should facilitate customised
reporting.

Mobile Self-Care Solution Empowers Subscribers & Generates 25Million+ Revenue for a Leading3G Operator

A leading 3G telecommunication provider with over 75m subscriber base was after a self-service/care solution which
could reduce the customer care cost and the average wait time on the IVR. The solution envisaged countering
informational queries which accounted for 70% of the total customer care calls. The goal was to reduce call traffic and
provide an intuitive customer self-service interface which could collate the desired information on one screen.

Featured offerings

Skills Enablement Services

Mobile and Web Development

We help in creating web applications and native mobile apps for Android and iOS in HTML/CSS and modern frameworks; PHP, JavaScript, Python, and other programming languages; and modern back-end technologies

UI/UX Designing

We create designs which can communicate the messsage for an enterprise to its consumers. We help engaging consumers to use the product built using the concept, this is where our UI/UX designers play a very vital role

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Professional Services for CCT implementation

Our professional services for Unified Communication and Contact Centers help you design, monitor, and calibrate the customer journey to ensure a consistent and superior Omni-Channel experience.