Siebel CRM

In today’s world, for companies winning new customers and retaining existing customers has become a major challenge. In order to grow the business the companies need to manage the customer facing aspects like marketing, sales and service optimally. For this, the companies must implement CRM systems that enable these processes and also adopt these systems rapidly in order to get faster returns on investment.

The world's most complete customer relationship management (CRM) solution, Oracle's Siebel CRM helps organizations differentiate their businesses to achieve maximum top-and bottom-line growth. It delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers:

Comprehensive on premise and on demand CRM solutions

Tailored industry solutions

Role-based customer intelligence and pre-built integration

Tailored industry solutions are available for the below mentioned industries:

  • Financial Services
  • Banking
  • Insurance
  • Healthcare
  • Communications
  • Media
  • Utilities
  • Oil and Gas
  • Consumer Sector
  • Life Sciences
  • Public Sector

Vertical applications offer the following benefits:

  • They are easy to implement and hence cost effective.
  • Leverage industry best practices by incorporating lessons learned from other implementations
  • They come with support for specific industry regulation and compliance requirements.

iSON's cross functional team with vertical industry knowledge, IT skills and project management will assist the customers to realize their CRM initiative fast.