Communications Service Providers (CSPs) are today strategizing to personalize, monetize, and capitalize on unique subscriber experience. When your device becomes your computer, cloud becomes your data center, and content has the vote, service providers seek new strategies to implement. We capitalize on the strength of our deep telecom domain and delivery expertise; methodologies and frameworks; partnerships and technology alliances; secured, flexible and futuristic delivery infrastructure across Africa, Middle East, and ASEAN regions, to implement strategies that integrate business, processes, and systems to deliver a unique subscriber experience.
Our comprehensive specialized IT services portfolio includes application development and management, enterprise application solutions, infrastructure management, customer interaction services, data communications, cloud services solutions, Managed Services, and business & technology consulting.
We provide solutions in the areas of:
- Operational Support Systems (OSS)
- Billing Support Systems (BSS) and Intelligent Network (IN)
- Value Added Services (VAS) and Service Delivery Platform (SDP)
- Customer Relationship Management
- Contact Centre Technology (CCT)
We are engaged in customized software development, with our partners, for revenue assurance, fraud management, customer experience management, big data analytics, tower operation centre, service delivery platform and call center technology areas.
We cater to a large telecom clientele including communication service providers (CSPs), System Integrators (SIs), Original Equipment Manufacturers (OEMs), and Small & Medium Enterprises (SMEs).
Our solutions and service offerings help the clients in:
- Personalizing subscriber experience for the end customers
- Monetizing data through consolidation and IT transformation
- Capitalizing business & IT operations through process integration