services

Services

Ison Technologies Limited is a global enterprise offering customers a suite of ICT solutions designed to transform IT ecosystems, improve infrastructure performance, optimize  business functions, and enhance organizational processes with  modern technologies, driving both operational efficiency and scalability.

 

INFRASTRUCTURE TECHNOLOGY AND TRANSFORMATION SERVICES

  • Focused on design, planning, implementation, modernization and operations management of data center environment and platforms associated along with   exceptional Service Mgmt.  and  cyber security services
  • Offering includes:
    • Tech Consulting
    • Platform operations
    • Storage operations
    • Network & Security
    • Cloud Computing
    • Digital Modernization

SYSTEM INTEGRATION & APPLICATION MANAGED SERVICES

  • End-to-end solution for integrating multiple IT ecosystems that cater to  different Business and Technical Process & functions
  • Enterprise-wide solution that addresses reduced time-to- market, Enterprise Content Management, regulatory compliances,  higher margins, improved  customer experience, greater  operational efficiency, and  achieves IT scalability and  robustness

CONTACT CENTRE TECHNOLOGY

  • Professional services for contact centre technology implementation, helping customers transition to a  bespoke, consolidated and cost-  effective contact centre  incorporating the latest  technologies
  • Consults on systems integration, omni-channel enablement, cloud migration, workforce management,  technology and vendor selection,  and post-implementation review  and analysis

UTILITIES – ENERGY & WATER

  • Implementation of applications and business processes to empower the digital transformation of utility companies 
  • Ison provides consulting services across the utility value chain, focusing on the implementation and maintenance of Oracle applications
  • Key products cover Customer Relationship Management, Billing, Meter Data Management, Workforce Management, Operational Device and Asset Operations

ENABLEMENT

  • Consists of resource augmentation services
  • Ison deploys teams of highly skilled and qualified human resource (operating under the time and material (T&M) model) into its clients’ organisations to support internal technology- focussed initiatives, with a particular focus on Oracle solutions
  • Provides clients with a cost- effective solution, maintaining flexibility and control whilst reducing risk